Privacy Policy

Last updated: November 12, 2024

At siterefiners.com, accessible from https://www.siterefiners.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect at siterefiners.com. This policy is applicable to channels other than this website (e.g., social media channels). This policy is not applicable to any information collected offline.

Consent

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

1. Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:‍

• ‍Account means a unique account created for You to access our Service or parts of our Service.
• Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
• Author refers to the writer and/or creator of written works, documents, artwork, and any other works which are applicable under intellectual property rules.
• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to siterefiners.com.
• Cookies/Trackers are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
• Country refers to: United Arab Emirates
• Data Controller refers to the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Website. The Data Controller, unless otherwise specified, is the entity referred to as "Company" (see above).
• Data Processor (or Data Supervisor) refers to the natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.
• Device means any device that can access the Service such as a computer, a cell phone or a digital tablet.
• European Union (or EU) Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.
• Personal Data (or Data) is any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
• Service refers to the Website.
• Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analysing how the Service is used.
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
• User (also You/Your, Data Subject) relates to the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
• Website (also referred to as Website/blog, or Application) refers to siterefiners.com, accessible from https://www.siterefiners.com/.
• You/Your means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

2. Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

The personal information that You are asked to provide, and the reasons why You are asked to provide it, will be made clear to You at the point we ask You to provide Your personal information.

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Email address
• Name (including first name and/or last name)
• Contents of Your message
• Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Cookies/Trackers

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used can be beacons, tags, and scripts to collect and track information and to improve and analyse Our Service. The technologies We use may include:‍

• ‍Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of Our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, Our Service may use Cookies.
• Web Beacons. Certain sections of Our Service and Our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

For a full description of all Cookies/Tracker We use to track the activity on Our Service and how to disable Cookies/Trackers visit Our Cookie Notice.

Receiving and Sending Messages

Google Mail

This type of service makes it possible to receive and reply to messages sent by the User through the contact form on this Website.
This service may also collect data concerning the date and time when the message was sent by the User, as well as when the User interacted with it, such as by clicking on links included in the message.

Please refer to the respective Third Party Privacy Policy and Cookie Policy before using Our Contact Form.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• ‍To provide and maintain our Service, including to monitor the usage of our Service.
• To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
• To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
• To manage Your requests: To attend and manage Your requests to Us.
• For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

The Company may share your Personal Data for the following purposes:

• ‍With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
• For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
• ‍With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
• With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
• ‍With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
• With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing into Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other Legal Requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of Users of the Service or the public
• Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

3. Third Party Privacy Policies

The siterefiners.com's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising You to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through Your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

4. CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request,we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

5. GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

6. Information for Users residing in Brazil

This part of the document integrates with and supplements the information contained in the rest of the Privacy Policy and is provided by the Company running this Website and, if the case may be, its parent, subsidiaries and Affiliates.

The provisions contained in this section apply to all Users who reside in Brazil, according to the “Lei Geral de Proteção de Dados” (Users are referred to below, simply as “You”, “Your”, “Yours”). For such Users, these provisions supersede any other possibly divergent or conflicting provisions contained in the privacy policy.

This part of the document uses the term “personal information“ as it is defined in the Lei Geral de Proteção de Dados (LGPD).

The Grounds on Which We Process Your Personal Information

We can process your personal information solely if We have a legal basis for such processing. Legal bases are as follows:

• Your consent to the relevant processing activities;
• compliance with a legal or regulatory obligation that lies with Us;
• the carrying out of public policies provided in laws or regulations or based on contracts, agreements and similar legal instruments;
• studies conducted by research entities, preferably carried out on anonymized personal information;
• the carrying out of a contract and its preliminary procedures, in cases where You are a party to said contract;
• the exercising of Our rights in judicial, administrative or arbitration procedures;
• protection or physical safety of yourself or a third party;
• the protection of health – in procedures carried out by health entities or professionals;
• Our legitimate interests, provided that your fundamental rights and liberties do not prevail over such interests; and
• credit protection.

To find out more about the legal bases, You can contact Us at any time using the contact details provided in this document.

Categories of Personal Information Processed

To find out what categories of Your personal information are processed, You can read the section titled “Detailed information on the processing of Personal Data” within this document.

Why We Process Your Personal Information

To find out why We process Your personal information, You can read the sections titled “Detailed information on the processing of Personal Data” and “The purposes of processing” within this document.

Your Brazilian Privacy Rights, How to File a Request and Our Response to Your Requests

Your Brazilian Privacy Rights

You have the right to:

• obtain confirmation of the existence of processing activities on Your personal information;
• access to Your personal information;
• have incomplete, inaccurate or outdated personal information rectified;
• obtain the anonymization, blocking or elimination of Your unnecessary or excessive personal information, or of information that is not being processed in compliance with the LGPD;
• obtain information on the possibility to provide or deny Your consent and the consequences thereof;
• obtain information about the third parties with whom We share Your personal information;
• obtain, upon Your express request, the portability of Your personal information (except for anonymized information) to another service or product provider, provided that Our commercial and industrial secrets are safeguarded;
• obtain the deletion of Your personal information being processed if the processing was based upon Your consent, unless one or more exceptions provided for in art. 16 of the LGPD apply;
• revoke Your consent at any time;
• lodge a complaint related to Your personal information with the ANPD (the National Data Protection Authority) or with consumer protection bodies;
• oppose a processing activity in cases where the processing is not carried out in compliance with the provisions of the law;
• request clear and adequate information regarding the criteria and procedures used for an automated decision; and
• request the review of decisions made solely on the basis of the automated processing of Your personal information, which affect Your interests. These include decisions to define Your personal, professional, consumer and credit profile, or aspects of Your personality.

You will never be discriminated against, or otherwise suffer any sort of detriment, if you exercise Your rights.

How to File Your Request

You can file Your express request to exercise Your rights free from any charge, at any time, by using the contact details provided in this document, or via Your legal representative.

How and When We Will Respond to Your Request

We will strive to promptly respond to Your requests. In any case, should it be impossible for Us to do so, we’ll make sure to communicate to You the factual or legal reasons that prevent Us from immediately, or otherwise ever, complying with Your requests. In cases where we are not processing Your personal information, We will indicate to You the physical or legal person to whom You should address Your requests, if We are in the position to do so.

In the event that You file an access or personal information processing confirmation request, please make sure that You specify whether You would like Your personal information to be delivered in electronic or printed form.

You will also need to let Us know whether You want Us to answer Your request immediately, in which case We will answer in a simplified fashion, or if You need a complete disclosure instead.

In the latter case, We will respond within 15 days from the time of Your request, providing You with all the information on the origin of Your personal information, confirmation on whether or not records exist, any criteria used for the processing and the purposes of the processing, while safeguarding Our commercial and industrial secrets.

In the event that You file a rectification, deletion, anonymization or personal information blocking request, We will make sure to immediately communicate Your request to other parties with whom We have shared Your personal information in order to enable such third parties to also comply with Your request – except in cases where such communication is proven impossible or involves disproportionate effort on Our side.

Transfer of Personal Information Outside of Brazil Permitted by the Law

We are allowed to transfer Your personal information outside of the Brazilian territory in the following cases:

• when the transfer is necessary for international legal cooperation between public intelligence, investigation and prosecution bodies, according to the legal means provided by the international law;
• when the transfer is necessary to protect Your life or physical security or those of a third party;
• when the transfer is authorized by the ANPD;
• when the transfer results from a commitment undertaken in an international cooperation agreement;
• when the transfer is necessary for the execution of a public policy or legal attribution of public service;
• when the transfer is necessary for compliance with a legal or regulatory obligation, the carrying out of a contract or preliminary procedures related to a contract, or the regular exercise of rights in judicial, administrative or arbitration procedures.

7. Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

siterefiners.com does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

8. Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, You can contact us by email: info@siterefiners.com

10. Legal Information

This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

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